Terms of service

Welcome to Zenvora. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You will use the website only for lawful purposes.

  • You will not use our products or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

Zenvora operates as an international eCommerce and dropshipping store.

We make every effort to display product descriptions, specifications, and images as accurately as possible. However, we do not guarantee that all product descriptions, colors, images, or other content are completely accurate, current, or error-free.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit product quantities.

  • Refuse or cancel orders at our discretion.

3. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

By placing an order, you agree to provide current, complete, and accurate payment information.

Orders may be canceled if payment authorization fails or fraudulent activity is suspected.

4. Shipping and Delivery

As an international dropshipping business, products may be shipped from different suppliers and warehouses worldwide.

Delivery times are estimates only and may vary due to:

  • Supplier processing times

  • Customs inspections

  • Carrier delays

  • Public holidays

  • Weather conditions

  • Other circumstances beyond our control

Zenvora is not responsible for delays caused by shipping carriers, customs authorities, or unforeseen events.

Customers are responsible for any customs duties, taxes, or import fees required by their local authorities unless otherwise stated.

5. Order Cancellation

Orders may be canceled within 24 hours of purchase, provided processing has not begun.

Once an order has entered processing or shipment, cancellation may no longer be possible.

To request a cancellation, contact us as soon as possible at:

Email: rdeepsaini96@gmail.com

6. Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy.

By making a purchase, you acknowledge and agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Text

  • Website design

is the property of Zenvora or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Submit false or misleading information.

  • Upload malicious code, viruses, or harmful software.

  • Interfere with website security features.

  • Attempt unauthorized access to our systems.

  • Use the website for fraudulent activities.

Any violation may result in immediate termination of access.

9. Limitation of Liability

To the fullest extent permitted by law, Zenvora shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of the website

  • Purchase of products

  • Delays in delivery

  • Product availability issues

  • Technical interruptions

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

10. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.

  • Products will meet every customer's expectations.

  • Any defects will be corrected immediately.

To the maximum extent permitted by law, all warranties, express or implied, are disclaimed.

11. Indemnification

You agree to indemnify and hold harmless Zenvora, its owners, employees, suppliers, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your breach of any applicable laws or regulations.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Zenvora operates, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of any revised Terms.